Download audio transcripts in usable format
Allowing transcripts (captions) to download in a usable format would be extremely helpful. And allowing us to download to a vtt file that we can't use is kind of a bait and switch--big disappointment.
We do user experience test sessions and market research interviews where we need to go back and refer to what participants actually said and get pull quotes. It's a painstaking process to have to go back through each video.
Sue Lever commented
I have a similar use case as well. I'm not concerned at all about time stamp. I need a clean transcript to utilize for ADA compliance.
ux researcher commented
We have a similar use case. I believe I can download a transcript from a Teams video to Word (or could until recently) so the .vtt format is surprising and disappointing. It's really like not being able to download at all, for my purposes. I'm not interested in timestamps at all, I just want a text version of what was said so I can highlight important bits and pull quotes.